NOTICE OF NONDISCRIMINATION

The above-listed Practice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

The Practice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Practice:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Practice’s Office Manager (the “Civil Rights Coordinator”).

If you believe that the Practice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Practice’s Civil Rights Coordinator pursuant to the above-listed contact information.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Practice’s Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue S.W.
Room 509F, HHH Building
Washington, DC 20201

Toll Free: 1-800-868-1019
1-800-537-7697 (TDD).

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

Read What Our Patients Say
Patient Reviews
Excellent care and treatment
James H.
Dr. Fergusen, Joanne, and the staff were patient, understanding to my needs, and professional. I would recommend anyone to them because they have great social skills.
Mark S.
This dental practice has been amazing. They are professional, compassionate, and knowledgeable. I had not been to the dentist in quite some time, and was nervous about being reprimanded…nope […]
Cheryl O.
Laura was awesome. She is truly empathetic and talented. I appreciate the care she demonstrated
Richard S.
Dr Valentine, Laura, Regina and all the staff is great. They are friendly, caring, efficient and honest. I came from another office that told me I had 6 cavities when in fact I have zero per Dr. […]
Nola J.
I use to have dental anxiety until I started going to Gentle Dental of Springfield. From the minute I walked in the door until I checked out they were nothing but friendly and professional. I set my […]
Sean
Very nice office, caring people
James K.
The service was very fast, they made me feel comfortable and I think they did a great job on my teeth
Darlene C.
Hate going to the dentist, but gentle dental staff are friendly and they make you comfortable. They are extremely professional and seem to genuinely care.
Jessica G.
Friendly staff and dentists. Answered all my questions. Timely.
Ciara M.
Dr. Valentine &&+ staff are great. They work with you and accomadate your needs. I have been a patient for over 5 years have never had a bad experience. Would definately reccomend Gentle […]
E O.
Appointment time is accurate and Natalie is excellent !
Maria H.
Friendly, knowledgeable and willing to listen to the patient.
Sharon S.
Excellent service, cleaning was smooth, speedy. Amy was terrific!
Cathy W.
I cannot slide to the response that I would like to give. I would give it a 10 because Dr. Valentine does an outstanding job. She explains and shows the details of her job to you before and while she […]
Nancy P.
Did a very professional job. The quality of work was really good and I am satisfied.
Jonathan R.
How nice the staff is and that I was seen on time
Eric P.
I’ve been going to Gentle Dental for several years now. Back in April I took a fall down some concrete steps, leaving some severe trauma to my mouth and me without two front teeth. Dr. Nached […]
Hillary H.
Everyone is very nice the doctor is very gentle an amazing!
Kristin K.
Sevice and courtesy
Craig N.
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