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Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the healthcare provider or facility gives you a Good Faith Estimate in writing within 3-business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate and the bill.
PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.
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Our patients leave smiling
Before last week I had only ever gone to the same dentist since I was born. However, since they were only a pediatric dentist I had to stop seeing them once I turned 19 and had to find a new dentist that I could put all my trust into. When I found gentle dental on google, I read all the reviews and decided to give it a shot. I planned an opening patient appointment to see if I liked the office and…
The staff at Gentle Dentle remember all my family individually, we have a daughter who is special needs-they were great with her! It’s exactly what a great dentist office should be.
I use to have dental anxiety until I started going to Gentle Dental of Springfield. From the minute I walked in the door until I checked out they were nothing but friendly and professional. I set my appointment up online and did my new patient paperwork online prior to my appointment. The assistants and Dr. Fee were absolutely amazing. After my examination they gave me a detailed breakdown of the…
Dr. Minatoli (if I am spelling correctly) is absolutely amazing. I had extreme dental pain from two cracked teeth and an abscess. Typically, an appointment is made for a later date after assessing the problem with xrays. He could tell I was in unbearable pain and would not let me leave until he could help me someway. After determining the procedure could take anywhere from 10 min to 2 hours, and s…
I can’t say enough good things about Dr. Fee, Rudy, Natalie, Kanesha, Kim, and the rest of the team. I’ve had everything from cleanings to root canals done at Gentle Dentle and now have an awesome new smile thanks to them. The front office explained the costs in detail before and after each visit so there were no surprises financially, the place is extremely clean, and the dental work…
Really great dental group. They are extremely accommodating with appointments and availability. I really appreciate the quick and genuine service they provide. Highly recommend!
Mark Minetola and Michele Ferguson are two of the best dentists in this area by far ! I absolutely love my hygienist, she always does an amazing job. Judy Lees is an awesomely amazing assistant and all of the staff are always so friendly I always walk out the door with a smile on my face.
I’ve been going to Gentle Dental for several years now. Back in April I took a fall down some concrete steps, leaving some severe trauma to my mouth and me without two front teeth. Dr. Nached and his team were so wonderful to me and really made me feel comfortable as I continuously cried through my visits. Terri, the office manager, is fabulous and has helped accommodate my needs and I could…
I recommended Gentle Dental to my friend. She is as happy with the staff and service as I am!!
This dental practice has been amazing. They are professional, compassionate, and knowledgeable. I had not been to the dentist in quite some time, and was nervous about being reprimanded…nope all I got was do not wait this long and here is what needs to get done. They prices were lower than expected and service was fast! I was in a time crunch due to moving in a few months and staff worked ha…
I’ve been coming to Gentle Dental for 7 years and love it. The hygienist and dentist are very skilled and very friendly and kind. I couldn’t be more happy and pleased with my dental care. Together we have wokred on a plan to decrease gum disease and plaque buld up. It is working very well!
Very professionally run office,my appointment was on time and the staff extremely helpful. I met Denise as I entered, she was so pleasant and courteous and a joy to talk with. Any fears of being in a dentist office quickly dissipated. Dr. Valentine’s quick deductions of my oral problems,easy explanation about my treatment plan and the actual dental work on me was of the highest order. Thank…
The dental hygienists, doctors, and staff are all very friendly and are helpful in calming my anxiety. When they are working on my teeth, they are gentle and understanding when I tell them I need a break and I always leave feeling confident in their work.
Thank you Gentle Dental of Collingdale for stepping up for kids for Give Kids A Smile week! Thank you for helping make sure that all children can get good oral health care to stay healthy!!
The Dentist and staff are professional, knowledgeable and kind. I admit to having moderate to high levels of anxiety when visiting the Dentist. My past experiences in Dental offices have been unpleasant to say the least. The folks at Gentle Dental explained the procedures and repeatedly if I was alright with what they were doing. I really appreciated the holistic approach to dentistry that I exper…
Customer service improved, staff is really welcoming and more assertive. They also seem to get patients in and out quicker since I left a few years ago and returned. Keep up the good work.
Very Fast service been going here over 10 + years good report with staff always very pleasant!
The service with Gentle Dental is very good the receptionist to the nurses and doctors are all welcoming and sweet and they talk with you about other things other than dental you know which is good. I would recommend them for adults and kids my son is also a patient their and he is so scared of dentist but being there with them he is confident and all that nervousness isn’t there anymore because…
My first time there. Dr.Minetola was very nice and knowledgeable. His assistant and all the staff were all very nice and friendly. I will go back there again!
Front office staff very nice. Hygienist very nice and did a great job !
Nice friendly service and professional staff
Excellent practice, top notch dentists, hygienists and staff.
Very friendly and professional! Would definitely recommend this practice to anyone!
Great experience. Great dental work from a kind, gentle dentist!!!
Very friendly staff and clean establishment.. miss Toni is my favorite!
I like going to gentle dental because everyone is friendly
Hate going to the dentist, but gentle dental staff are friendly and they make you comfortable. They are extremely professional and seem to genuinely care.
personable and professional, these folks make the visit to the dentist easy and painless
Dentist I had very caring and wants patient to be happy with her service. she’s a great dentist. also the tech that made my impressions for my top plate was fabulous, very conscious and friendly and informative,very patient with me and was extremely helpful.she’s a great worker,you can tell she loves her work. I am very happy with both of their services. plan on going back and getting…
Everybody was very friendly and it was very clean.
Tara and Dr Berman are the Best!
A great experience’ the staff and doctor were excellent..
Awesome Staff and Dentist. You All Rock!!!!!!(
I went to Gentle Dental on December 27,2017 I thoroughly enjoyed my visit there. I have been to a few dentists on my life time. Dr Minetola’s is the first dentist I have trusted in many years. He saw all the work. I have had done He is going to fix the problems that just happened with my last dentist. If you are looking for a great knowledgeable dentist. Who cares. This is your guy Thank you
friendly and professional
Nice, clean office. Everyone was so nice. I always hated the dentist but my hygienist was so nice and personable and didn’t scrape my gums to pieces like others have in the past. The dentist was also very friendly, knowledgeable and helpful. So glad I gave this place a try – ill be coming back! Update: got 2 cavities filled and was so pleased with the results! Pain free. I can’t believe…
You were very good at keeping me at ease while doing my cleaning. Thank You!
I was late for my appointment and everyone was super nice and understanding, especially considering it was the end of the day.
Friendly and professional people there…Fast service….
Dr. Nahsed and his staff are very nice and accommodating. He is excellent and caring. We appreciated his concern. My wife thinks he is the greatest.
I’ve had the best cleaning. Very thorough, gentle.
Friendly and efficient service
Courteous staff. Very cheerful & friendly dental hygienist and was truly professional because she would tell what each step during cleaning would feel like – I.e; cold water spray or just applying cleaner etc.
Friendly, professional & timely service
Tara Marie and office management team is very friendly and efficient
On time, courteous and thorough in the work.
We’ve been seeing Dr Minetola for 25 years. He’s very knowledgeable.
Kelly is always so friendly. Keep her !
Friendly and professional staff
Everyone is polite and professional my teeth are polished like a star
Everything was great
I love th staff at this office
Estelle at the front desk was very professional and customer centric. Tara was amazing! I was in and out of there in 45 minutes including x-rays and meeting with the doctor. Good thorough job.
we love the friendly staff and dr Valentine.
Staff is very knowledgable, polite and attentive.
The staff’s professionalism and quality work guarantee my return.
Professional courteous service
Great dentist, very accommodating and service oriented
I never wait long and am always greeted with a friendly smile. The technicians are nice, Natalie is great and Dr Fee is great as well.
Comprehensive care, polite customer service, caring staff.
Dr. Minetola is an amazing dentist and his assistant Judy is wondeful
The patient service was excellent and I will definitely recommend you to my friends
Very friendly and quick quality attention.
The care i recieve is top notch and the professionalism of all the staff is outstanding…
I love gentle dental..the staff is amazing & they truly live up to their name!!! Gentle Dental
Friendly professionals ! Dr. Minetola and his staff are great.
Wonderful experience and wonderful service provided by staff…
Always very friendly staff, no long wait time. Very convenient.
Appointment was on time. Dental work was done efficiently and pleasantly.
Very kind & professional
You the best
Friendly, knowledgeable staff.
Thorough cleaning by friendly, competent hygienist……In house plan makes for a very fair price.
Professional and friendly staff
always consistently a great experience and the best patient care!
Treatment is always first rate
Doctor was very confident and kind and i felt comfortable with her working on my teeth. Assistant was very nice as well
The service was great didn’t have a long wait time in the waiting area. The staff overall is very nice in the way they talk to you and look after you.
Tara was awesome. Thorough but quick. I was in and out of there for a teeth cleaning AND x-rays in 50 minutes. That included time for filling out paperwork. Great job!
I’ve been going there for many years. They always fit me right in. They take good care of me. Everyone is friendly. Including my Dentist.
Excellent customer care. The staff is outstanding and very caring.
Really nice practice!
OH, MY GOD WAS SCARED TO DEATH, THEY WERE GENTLE AS THEIR NAME, THEY WERE VERY UNDERSTANDING, THE DOCTOR WAS GREAT VERY KIND LADY, THANK YOU GUYS SO MUCH.
I love this dentist office.. they are friendly helpful and informative… all the staff is great.. this is the first dental office I went to moving here from Georgia and this is the only dental office I continue to come to..
Staff is always courteous and works diligently
Great service, friendly staff, transparent procedures
I have been with this office for many years and their current top dentist, Dr. Natched is the most thorough, skilled and confidence-inspiring I have encountered during that time. The assistants are likewise very pleasant and competent, as is the wonderful hygienist, Tara. High marks to Terrie and the office staff as well. Good and gentle folks.
Dr Valentine, Laura, Regina and all the staff is great. They are friendly, caring, efficient and honest. I came from another office that told me I had 6 cavities when in fact I have zero per Dr. Valentine. I’m so happy to finally have a home dental office where the staff is amazing! I also really appreciate that they run on time. From door to door I was in and out in 40 minutes when I saw Dr…
Great service, friendly staff.
Excellent service, clean quarters and friendly staff
cleanliness of facility. The entire staff are very kind and genuinely care about each patient. The hygenists and doctors are very knowledgeable about things in the mouth that are not your average problems. I used to be dreading going to a dentist, even just for a cleaning. Then I found Gentle Dental, and they definitley “gentle”! They explain everything they are going to do, then once…
Quick appointment made available to replace a dislocated cap. Excellent service provided by the doctor and assistant at no charge because the cap was last fastened in June. Overall, outstanding experience.
Excellent Dental care, very professional staff who genuinely care for their patients.
Always great care!
They always do a good job with my teeth. I’ve been coming here since I was little.
Wonderful staff and never a waiting time.
They are efficient and pleasant. No long waiting period.
You are seen on time. Whatever time the appointment, that’s when you get seen.
The office staff and the service is very good
You guys do a great job….
The doctor is very thorough in his exam and treatment.
The wait time s very short and the hygienist and dentist spend the time to assess any problems and answer your questions. When I leave my mouth and teeth always feel as though they have been cleaned properly. The office is clean and neat.
Always has been a good experience. Great dental care.
Everyone is always very pleasant. I like that everyone takes the time to explain what they are doing and why.
My husband and I have been going to Gentle Dental for several years. Everyone treats us well. They are such nice, professional people.
Dr valentine is a very knowledgeable professional. I would recommend her to one and all.
The dental Hygienist Jennifer is great WOW I really like her. Her best side manners is on point good teeth cleansed.The receptionists are great if you cancelled they will rescheduled you within a week or less. Overall experiences is only happy .
Friendly dentist and staff. Procedure was done quickly and efficiently.
Friendly, knowledgeable and willing to listen to the patient.
Everyone is so nice,friendly and professional Dr.Fee,Kaneisha,Rudy and Tonah. They make you feel good even that you don’t.
Everyone is very helpful and nice. Also, they also made sure I understood the reasons for their recommendations.
friendly staff, great doctors
Always been friendly, convenient and nice.
I felt relaxed and comfortable
Staff was friendly, and the Dentist was gentle, fast and efficient. She did an excellent job.
VERY PROFESSIONAL from start to finish.
The care and the staff
Staff are wonderful
Office very clean workers are very friendly very professional
It was my first time there and everyone was very nice.
Doctor very friendly and explains everything
Great service and availability
Great service, Dr.Fee is the best!
Fern in very good and personable.
Excellent professional and caring staff.
The staff is fantastic.
Dr is very personable and explains everything he is doing. Feel comfortable there. Assistant is also personable and makes you feel comfortable.
friendly and quality of care
Extremely knowledgeable Dentist. Dr. Mark Minetola took the time to explain every aspect of my problem. He explained how the problem would be fixed and how I could take the necessary steps to insure the problem would not return. He put me at ease. Best experience I’ve ever had at the dentist’s office.
Made me feel comfortable, tooth extraction was quick and pain free.
Love Dr. Amrute. He is so patient, so concerned for your comfort. He is soft spoken and takes his time to ensure you are relaxed and comfortable during you procedure. He relieves all dental anxiety. Dental technicians are just as courteous. I’ve been at this office for 20 years.
Convenient and friendly
Friendliness, knowledge and skill of the Dr and dental assistant.
Great service and reasonable pricing. Super nice people.
Very patient oriented
Very friendly. Wonderful work done.
friendly professional atmosphere.
Such a wonderful place. Always accommodating. Terry is my favorite, she was awesome with my sensitive teeth. You rock!!
Staff and Dr. Mark are skilled people and very personable.
Everyone was very welcoming and friendly.
Good and quick service
Your dental hygienist is an absolute pleasure!! She is always friendly and makes me feel very comfortable….I was in and out very quickly!!! Great experience every time I come in for an appointment….
Pleasant and efficient staff